FAQs

Q?Where do you operate?
A.

The Toronto GTA, Canada and surounding area is our primary focus however we support companies all over the world using our Advanced Infrastructure Archtecture and Support model.

Give us an email or call and we would be happy to discuss how we can assist you.

Q?What does iT911 do?
A.

We are an IT Operations Management and Development specialist company.  We thoroughly enjoy monitoring and managing on a daily basis all your servers, networks, computers and IT and business software, which can include Exchange or Blackberry Server software as some examples.

We also can assist you in setting up the IT Infrastructure in a new office or expand an existing office within your building or across a continent.

We also offer a full range of consulting services as a result of the years of experience we have.

Q?How long has iT911 been in business?
A.

iT911 Inc. has been in business since 2001.

Q?What are your hours of operation?
A.

iT911 Inc. is known for our response times, it is all in the name!  We operate 24/7/365.

Normal Business Hours: 8:30am – 5:30pm  Monday – Friday

Extended Business Hours: 6:30am – 8:30am and 5:30pm – 11pm   Monday – Friday

Q?How do I get Support?
A.

We make it simple by offering numerours way to access the support team.

1. Emergency Support – 416-849-8100 x:1, support@it911.ca (subject: ASAP-I have a problem….)

2.  Regular Support – 416-849-8100 x:31, support@it911.ca , http://helpdesk.it911.ca

If you have more questions please contact Customer Service, 416-849-8100 x:0

A
 Passionate About Technology

Stay Current, Keep Learning, Be Proud of Your Work, are company fundamentals

iT911 Inc. is an IT Operations and Management Specialist Company, focusing on the SMB and SME market space.
We are Entrepreneur and Non-Profit friendly.